Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use collected information to:

• Process and fulfill your booking requests
• Communicate about your reservations and service updates
• Process payments and manage billing
• Improve our website, services, and customer experience
• Send promotional communications (with your consent)
• Ensure safety and security of our services
• Comply with legal obligations
• Manage corporate accounts and invoicing

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Chauffeurs: Only the information necessary to fulfill your ride (name, pickup/dropoff, contact number)
• Payment processors: To securely handle transactions
• Service providers: Third parties that assist with operations (technology, analytics, communications)
• Legal authorities: When required by law or to protect our rights
• Corporate accounts: Booking details for company-managed travel

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission, secure server infrastructure, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Essential cookies required for the site to function cannot be disabled.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Booking and transaction records are retained for a minimum of five (5) years for compliance and accounting purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured format
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: